UNLIMITED MILES
COVERAGE
6 Mo./$495.00 12 Mo./$795.00 24 Mo./$1,095.00
36 Mo./$1,295.00 48 Mo./$1,595.00
WHAT IS COVERED?
ENGINE - Cylinder block, cylinder heads, and all
internal parts including: pistons, piston pins, piston rings, connecting rods,
connecting rod bearings, crankshaft and main bearings, camshaft and
lifters/followers (lifters or followers which have not failed, and only require
cleaning are not covered), intake and exhaust valves, push rods, rockers,
rocker arms, timing drive components including timing chains/belts (timing
chain or belt which is being changed as part of the manufacturer's Preventive
maintenance schedule, is not covered). Valve train covers, intake and exhaust
manifolds, flywheel, oil pump, and oil pan. Internal engine sensors. Manifolds,
valve train and covers, and flywheel. Camshaft and timing drive components. Oil
pump and oil pan. Cylinder head gaskets and intake manifold gaskets are covered
for coolant leaks only.
AUTOMATIC TRANSMISSION - Case
and all internal parts including: planetary gear systems, clutch and steel
packs, clutch drums, bands, internal seals, pump, valve body, internal sensors
and internal solenoids, and overrunning or one way clutch assemblies. Torque
converter and the torque converter housing.
STANDARD TRANSMISSION -
Case and all internal parts, including:
input shaft, output shaft, idler shafts, main shaft, all internal gears,
shift forks, and synchronizer assemblies. Any internal solenoids or
sensors. Standard transmission clutch
assemblies, linkages, and hydraulic clutch units are not covered.
DIFFERENTIAL -
Front or rear differential housing and all internal parts. Drive shaft,
universal joints, and front axle joints.
Transfer case on four wheel drive vehicles and all internal parts.
COOLING SYSTEM -
Fan and fan clutch. Electric radiator fan motor, water pump.
AIR CONDITIONING - Compressor,
compressor clutch, clutch coil, evaporator, and condenser on vehicles with
factory installed air conditioning originally equipped with R134a.
STEERING - Steering
gear, rack and pinion assembly, and all internal parts. Power steering cooler
and lines.
SUSPENSION -
Front or rear springs which are broken or worn beyond manufacturer's
specifications. Control arms and ball joints.
BRAKES - All brake components, including all
components of the anti-lock brake system including: wheel cylinders, front or
rear calipers, brake springs, pins, and hardware kits, wheel speed sensors
(sensors damaged by bad wheel bearings are not covered), brake hoses, brake
lines, brake combination or proportioning valves, master cylinder, ABS pump,
ABS module, ABS hydraulic unit, ABS hydraulic control unit, and ABS
accumulator. Brake linings, pads, rotors and drums are NOT covered.
ELECTRICAL - Alternator, voltage regulator, windshield
wiper motor and starter motor, power window motors, power seat motors, and
power door lock actuators.
RENTAL CAR - Twenty five dollars ($25.00) per eight hours
of authorized flat rate time to repair or replace a covered component with a
maximum of two hundred and fifty dollars ($250.00). Any delays caused by
unavailability of parts, shipping of parts, repair facility scheduling, or any
other delays do not qualify for rental reimbursement.
EMERGENCY ROAD SERVICE - Nationwide assistance with towing (up to
$50.00), battery jump, flat tire, fluid delivery, and lock outs. You will
receive additional information regarding your roadside assistance benefits and
an ERS toll free number when you receive your ID card.
TOWING - If your vehicle must be towed because a
covered component has failed, towing to the nearest qualified repair center is
covered up to a maximum of fifty dollars ($50.00).
LABOR - Labor charges are based on industry accepted
flat rate time to repair or replace a covered component up to seventy-five
dollars ($75.00) per hour. Only the components listed in the above systems are
covered. No other components, other than
those listed above under "What Is Covered?", are covered by this
agreement.
WHAT IS NOT COVERED?
THE PENN WARRANTY CORPORATION will not cover any repair done
without prior authorization. Seals and gaskets are covered only in conjunction
with a covered repair. Component failures that occur prior to the acceptance of
the contract are not covered by this agreement.
Any repairs resulting from a manufacturer's warranty, recall, or service
bulletin. This service contract does not cover the parts and labor that are
needed to maintain your vehicle (oils, filters, etc.), the parts of your
vehicle that are subject to normal wear and tear (fan belts, radiator hoses,
etc.). Other items not covered include: abuse, diagnostic charges, fluid leaks,
damage that results from fluid leaks, lack of lubrication, failure due to
refrigerant contamination or loss of refrigerant or refrigerant oil, recharging
and evacuation of the air conditioning system, damage from overheating,
continued operation after the initial failure, fire, accident, theft,
conditions of the environment including flood damage, damage that results from
someone altering the vehicle including, but not limited to, lift kits and non
recommended tire sizes, misusing the vehicle, tampering with the vehicle,
making improper adjustments, power steering pumps, improper fuels, front or
rear axles, wheel bearings including outer axle bearings, CV boots or damage
resulting from failed CV boots, improperly maintaining the vehicle, failing to
maintain the vehicle within manufacturer's recommendations, damage or failure
of a covered component caused by a non-covered component, previous or improper
repairs, or fuel pumps.
WHAT THE PENN WARRANTY CORPORATION
WILL DO
Under this used vehicle service contract, THE PENN WARRANTY
CORPORATION will reimburse you, or your repair center, the amount authorized
for the repair or replacement of any component covered by this agreement
(excluding sales tax) that is found to be defective or worn beyond service
limits, including through normal wear and tear.
Maximum reimbursement per repair authorization will not exceed
twenty-five hundred dollars ($2500.00).
Total reimbursements over the contract life will not exceed the vehicle
purchase price as stated above. After investigating your component failure, in
the case of a discrepancy in findings, THE PENN WARRANTY CORPORATION reserves
the right to have repairs done at a location other than the one you have
selected. THE PENN WARRANTY CORPORATION
will reimburse you for the entire amount of a covered component failure, less
related charges not covered by this agreement, less one hundred dollars
($100.00) per occurrence. A maximum
of one per occurrence charge will be assessed per repair shop visit. Obligations of the provider, under this
service contract, are backed by the full faith and credit of the provider
(issuer) and are not guaranteed under a service contract reimbursement
insurance policy.
TO OPEN A CLAIM
Repair estimates can be done at any qualified repair center
you choose. Your vehicle must be at a
repair center in order for a claim to be opened. If you need assistance in
locating a repair center, contact our Customer Service Department at
800-356-9441. Once the vehicle is at the repair center, supply them a copy of
your contract. You are responsible to have the repair center call us at
800-356-9441 to open a claim (M-F from 9:00AM-5:00PM EST) and with the estimate
of repairs before any work begins. The service contract holder is responsible
for all charges relating to the tear down and diagnosis of the vehicle. The repair
center must provide an estimate of repairs containing both parts and
labor. Once we have reviewed the
estimate THE PENN WARRANTY CORPORATION reserves the right to inspect your
vehicle before any repairs are made. If it is determined that a covered component
has failed and the estimate for the repair is agreed upon by our adjuster, an
authorization number will be issued by us for the repair. No repairs are to be made on your vehicle
until an authorization number is issued by THE PENN WARRANTY CORPORATION. When making repairs, the repair shop shall
use components of the same type and quality as those removed, which may include
aftermarket, reconditioned, or used components.
You must maintain your vehicle in accordance with manufacturer's
recommendations and retain all invoices of any work performed. We reserve the
right to request any and all maintenance/repair records pertaining to your
vehicle. Emergency repairs done outside
of working hours may be submitted to Customer Service with a letter of explanation
for payment consideration.
©1995-2009 The Penn Warranty
Corporation
IMPORTANT: Coverage
does not begin until this agreement is received and approved at THE PENN
WARRANTY CORPORATION at the address listed above.