6 Mo./$495.00
12 Mo./$795.00
24 Mo./$1,095.00
36 Mo./$1,295.00
48 Mo./$1,595.00
WHAT
IS COVERED?
ENGINE -
Cylinder block, cylinder heads, and all internal parts including:
pistons, piston pins, piston rings, connecting rods, connecting rod bearings,
crankshaft and main bearings, camshaft and lifters/followers (lifters or
followers which have not failed, and only require cleaning are not covered),
intake and exhaust valves, push rods, rockers, rocker arms, timing drive
components including timing chains/belts (timing chain or belt which is being
changed as part of the manufacturer's Preventive maintenance schedule, is not
covered). Valve train covers, intake and exhaust manifolds, flywheel, oil pump,
and oil pan. Internal engine sensors. Manifolds, valve train and covers, and
flywheel. Camshaft and timing drive components. Oil pump and oil pan. Cylinder
head gaskets and intake manifold gaskets are covered for coolant leaks only.
AUTOMATIC TRANSMISSION - Case
and all internal parts including: planetary gear systems, clutch and steel
packs, clutch drums, bands, internal seals, pump, valve body, internal sensors
and internal solenoids, and overrunning or one way clutch assemblies. Torque
converter and the torque converter housing.
STANDARD TRANSMISSION -
Case and all internal parts, including:
input shaft, output shaft, idler shafts, main shaft, all internal gears,
shift forks, and synchronizer
assemblies. Any internal solenoids or sensors.
Standard transmission clutch assemblies, linkages, and hydraulic clutch
units are not covered.
DIFFERENTIAL -
Front or rear differential housing and all internal parts. Drive shaft,
universal joints, and front axle joints. Transfer
case on four wheel drive vehicles and all internal parts.
COOLING SYSTEM -
Fan and fan clutch. Electric radiator fan motor, water pump.
AIR CONDITIONING - Compressor,
compressor clutch, clutch coil, evaporator, and condenser on vehicles with
factory installed air conditioning originally
STEERING - Steering
gear, rack and pinion assembly, and all internal parts. Power steering cooler
and lines.
SUSPENSION -
Front or rear springs which are broken or worn beyond manufacturer's
specifications. Control arms and ball joints.
BRAKES -
All brake components, including all components of the anti-lock brake
system including: wheel cylinders, front or rear calipers, brake springs, pins,
and hardware kits, wheel speed sensors (sensors damaged by bad wheel bearings
are not covered), brake hoses, brake lines, brake combination or proportioning
valves, master cylinder, ABS pump, ABS module, ABS hydraulic unit, ABS hydraulic
control unit, and ABS accumulator. Brake linings, pads, rotors and drums are NOT
covered.
ELECTRICAL -
Alternator, voltage regulator, windshield wiper motor and starter motor,
power window motors, power seat motors, and power door lock actuators.
RENTAL CAR -
Twenty five dollars ($25.00) per eight hours of authorized flat rate time
to repair or replace a covered component with a maximum of two hundred and fifty
dollars ($250.00). Any delays caused by unavailability of parts, shipping of
parts, repair facility scheduling, or any other delays do not qualify for rental
reimbursement.
EMERGENCY ROAD
SERVICE - Nationwide assistance
with towing (up to $50.00), battery jump, flat tire, fluid delivery, and lock
outs. You will receive additional information regarding your roadside assistance
benefits and an ERS toll free number when you receive your ID card.
TOWING - If
your vehicle must be towed because a covered component has failed, towing to the
nearest qualified repair center is covered up to a maximum of fifty dollars
($50.00).
LABOR - Labor
charges are based on industry accepted flat rate time to repair or replace a
covered component up to seventy-five dollars ($75.00) per hour. Only the
components listed in the above systems are covered.
No other components, other than those listed above under "What Is
Covered?", are covered by this agreement.
WHAT
IS NOT COVERED?
THE PENN WARRANTY CORPORATION
will not cover any repair done without prior authorization. Seals and gaskets
are covered only in conjunction with a covered repair. Component failures that
occur prior to the acceptance of the contract are not covered by this agreement.
Any repairs resulting from a manufacturer's warranty, recall, or service
bulletin. This service contract does not cover the parts and labor that are
needed to maintain your vehicle (oils, filters, etc.), the parts of your vehicle
that are subject to normal wear and tear (fan belts, radiator hoses, etc.).
Other items not covered include: abuse, diagnostic charges, fluid leaks, damage
that results from fluid leaks, lack of lubrication, failure due to refrigerant
contamination or loss of refrigerant or refrigerant oil, recharging and
evacuation of the air conditioning system, damage from overheating, continued
operation after the initial failure, fire, accident, theft, conditions of the
environment including flood damage, damage that results from someone altering
the vehicle including, but not limited to, lift kits and non recommended tire
sizes, misusing the vehicle, tampering with the vehicle, making improper
adjustments, power steering pumps, improper fuels, front or rear axles, wheel
bearings including outer axle bearings, CV boots or damage resulting from failed
CV boots, improperly maintaining the vehicle, failing to maintain the vehicle
within manufacturer's recommendations, damage or failure of a covered component
caused by a non-covered component, previous or improper repairs, or fuel pumps.
WHAT
THE PENN WARRANTY CORPORATION WILL DO
Under this used vehicle
service contract, THE PENN WARRANTY CORPORATION will reimburse you, or your
repair center, the amount authorized for the repair or replacement of any
component covered by this agreement (excluding sales tax) that is found to be
defective or worn beyond service limits, including through normal wear and tear.
Maximum reimbursement per repair authorization will not exceed
twenty-five hundred dollars ($2500.00). Total
reimbursements over the contract life will not exceed the vehicle purchase price
as stated above. After investigating your component failure, in the case of a
discrepancy in findings, THE PENN WARRANTY CORPORATION reserves the right to
have repairs done at a location other than the one you have selected.
THE PENN WARRANTY CORPORATION will reimburse you for the entire amount of
a covered component failure, less related charges not covered by this agreement,
less one hundred dollars ($100.00) per occurrence.
A maximum of one per occurrence charge will be assessed per repair shop
visit. Obligations of the provider,
under this service contract, are backed by the full faith and credit of the
provider (issuer) and are not guaranteed under a service contract reimbursement
insurance policy.
TO
OPEN A CLAIM
Repair estimates can be done
at any qualified repair center you choose.
Your vehicle must be at a repair center in order for a claim to be
opened. If you need assistance in locating a repair center, contact our Customer
Service Department at 800-356-9441. Once the vehicle is at the repair center,
supply them a copy of your contract. You are responsible to have the repair
center call us at 800-356-9441 to open a claim (M-F from 9:00AM-5:00PM EST) and
with the estimate of repairs before any work begins. The service contract holder
is responsible for all charges relating to the tear down and diagnosis of the
vehicle. The repair center must provide an estimate of repairs containing both
parts and labor. Once we have
reviewed the estimate THE PENN WARRANTY CORPORATION reserves the right to
inspect your vehicle before any repairs are made. If it is determined that a
covered component has failed and the estimate for the repair is agreed upon by
our adjuster, an authorization number will be issued by us for the repair.
No repairs are to be made on your vehicle until an authorization
number is issued by THE PENN WARRANTY CORPORATION.
When making repairs, the repair shop shall use components of the same
type and quality as those removed, which may include aftermarket, reconditioned,
or used components. You must
maintain your vehicle in accordance with manufacturer's recommendations and
retain all invoices of any work performed. We reserve the right to request any
and all maintenance/repair records pertaining to your vehicle.
Emergency repairs done outside of working hours may be submitted to
Customer Service with a letter of explanation for payment consideration.
©1995-2009 The Penn
Warranty Corporation
IMPORTANT:
Coverage does not begin until this agreement is received and approved at
THE PENN WARRANTY CORPORATION at the address listed above.